You know the best part about working the weekend?
There is none.
So the client has db issues, deadlocks.
So I say, send me logs.
They say, sure.
Then they say, once we figure out where they are.
Where they are? These are the sorts of things you should know before you open a ticket and expect people to work on the weekend.
That was 90 minutes ago. 90 minutes to page someone to figure out where the logs might be.
And now another 30 minutes to reproduce the issue and send them to me.
I think I’ll take my sweet time when I look at them…